1 reviews | Active since May 2016
Glocell is *****ing my money
<p>At the end of February I cancelled my account at Autopage to ensure that when the accounts went over to Glocell that my account would not go with the others. However, Glocell still persists in debiting my account every month even though I don't have a contract with them any longer. I have been calling them, messaging them and emailing them and they still do not respond to anything. </p> <p>Glocell rectify your mistake and give me back my money!</p>
Dear Ançois,
We are really sorry for the way you feel about us, we also sincerely apologise for the experience that you have had with us so far. We have notified our support team of your matter, we assure you that we will help you to resolve this. We have been receiving an influx of customer queries and we have been resolving them one-by-one, please bear with us during this time. We would also like to apologise once again for the inconvenience that this has caused you.
Warm Regards,
GloCell
Dear Ançois,
We are really sorry for the way you feel about us, we also sincerely apologise for the experience that you have had with us so far. We have notified our support team of your matter, we assure you that we will help you to resolve this. We have been receiving an influx of customer queries and we have been resolving them one-by-one, please bear with us during this time. We would also like to apologise once again for the inconvenience that this has caused you.
Warm Regards,
GloCell