1 reviews | Active since Oct 2016

29 Dec 2016, 09:58

Glocell is *******s

<p>Glocell keeps over charging me on my monthly bill. Over and above what was agreed upon... everytime i query this no one comes back... all I am told is that someone is looking into it and will get back to me... but this never happens! </p> <p>I don't know who gave them permission to use and abuse my bank account... </p> <p>Glocell is not even worth the 1 star rating !!! </p> <p>My phone is also barred from making calls and sending messages in the first week of a new month...</p>

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Replies (2)
Glocell
Glocell's reply03 Jan 2017, 13:31
Official

Dear Fatima,

Thank you for taking the time to contact the GloCell Team and for notifying us of your matter.

We have escalated your billing dispute - your reference number is: ***9. A consultant will be in touch shortly.

Warm Regards

The GloCell Team

Best regards,

Glocell
Glocell's reply11 Jan 2017, 11:57
Official

Dear Fatima,

We are pleased to confirm that your billing dispute has been resolved.

Should you have any further queries, please do not hesitate to contact us.

Warm Regards

The GloCell Team

Best regards,