glocell is not the mobile generation

<p>Except for the fact that you as a client have to pay every time you call your service provider and they keep you on hold for 10+, they also disconnect your call while on hold so that you have to go through the growling process 2-3 times at a time.</p> <p>I am absolutely disappointed in their lack of client services. My phone was ****** and after begging for help they still have not rep**** to my request to block the cell phone. I have tried doing a sim swop, after 2 days of this not working the advisor told me the request was not sent through, I was however STILL depicted for the sim swop. </p> <p>All I want is to confirm that this account is cancelled, to confirm that my done phone is blacklisted and to have the refund of my failed sim swop.</p>