Glocell Incompetence

<p>After years of decent service with Autopage, one of my contracts was unfortunately transferred to Glocell after Autopage closed down. I then upgraded this contract with Gocell as they seemed more compitent than their competitor. This was the biggest cellphone contract mistake i have ever made. After the upgrade i received my first invoice and noticed that they had double charged me, This was reported immediately with the call centre and i was assusred that it would be rectified. It wasnt in fact i had to call in every month for the next three months before they removed the second charge from my invoices. Now unfortunately i have had to fight for three months to get them to credit the money that they incorrectly charged me. Getting feedback from glocell is impossible. I have to call them every week to remind them that i happen to have an open querry with them. The Hillcrest branch is apparently managerless and the call centre managers are coincidentally always in meetings. 7 months of utter dissapointment has left me in a position where i have to write this. If anyone knows of a store or person that knows what they are doing please let me know</p>