Glocell has no customer service !

Ever since the switch over from Autopage to Glocell I have been trying to get a query sorted out but to no avail , the customer service at Glocell sucks. In addition they are charging me for a device I do not even have as the upgrade was cancelled immediately with Autopage , however now no one has any record of this . I can also not prove that this upgrade was cancelled as the Autopage personnel have now all left and the company is closed . This upgrade was cancelled via telephone at Autopage. They cannot provide me with proof that I actually received the device , but are happily charging me for this phone every month , can no consumer ever win ??????