Glocell ********** and *********

I paid an early termination fee to cancel my contract with Glocell in July 2017. My number was then ported with the assistance of Glocell to my new service provide on 1st August 2017. 6 months later I receive a bill for monies owing to them for August and September 2017.When trying to contact the customer support - no one answers - you just get sent into an endless loop that eventually gets terminated. Finally somebody from the debt collectors company emails me 2 months later to advise that I am obligated to paid the amount without any explanation as to why I was billed incorrectly. I did reply with evidence and statements of the fees paid and correspondence sent during that time but Glocell still insist that their billing is correct. This is now ******* and there should be a means to address this legally which I am busy pursuing.

Customer AP- **********