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Jeanette S

1 reviews | Active since Oct 2016

18 Oct 2016, 03:37

GLOCELL - EXPERIENCE THEIR "NO-CUSTOMER SERVICE" POLICY

<p>Good day. I apologise in advance if I seem rude.</p> <p>I have NEVER experienced such bad service in my life.</p> <p>On the website I attempted to buy additional data bundles, but the app says there is an "unknown error" after you hit submit after the captcha. Even trying to send you an email as well from the website.</p> <p>If i knew that Autopage would be sold to a company who cannot define customer service, i would have gone to Vodacom instead. </p> <p>I have spoken twice to customer service to load additional bundles on my account, but that was like speaking to a wall.</p> <p>I am paying for a service, and your company does not deliver. </p>

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