Glocell doesn't Glo

<p>Where to begin?</p> <p>I had 3 contracts with Altech Autopage - 2 of which were terminated and expired 31 March 2016. The Altech Autopage / Glocell migration took place during March 2016. Trying to get Glocell to migrate and port to Cell C 1 April 2016 was such a mission but finally accomplished. You would think my problems were over but they had just begun ...</p> <p>Come 3 May 2016, Glocell raised a debit against my bank account for the 2 contracts that had been terminated and ported 1 April 2016. Glocell were contacted by email, telephone, sms and whatsapp and a credit to my bank account was promised and which to date has not been forthcoming ...</p> <p>Next problem, the only contract still with Glocell and was an Altech Autopage contract signed in September 2014 is a Straight Up 200 contract suddenly became a Pay as You Go contract on or about 8 May 2016 and the call time, sms and data balances disappeared and became zero balances with no services for which I had paid in terms of the debit raised against my account 3 May 2016 ... more communications with Glocell resulted in a sim card reissue to restore the services. Not so .... the Straight Up 200 services were pro-rated for the month of May. To date, the balances have not been reinstated ....</p> <p>And still the problems continue and amplify ... the June invoice has been issued and I am now being debited for .... wait for it .... two Straight Up 200 contracts .... the contract which terminates and expires September 2016 and another 'new upgraded' with a cell number and signed contract belonging to God only knows who ...</p> <p>Glocell was not my service provider of choice but I console myself with the knowledge that come September 2016, that ends.</p> <p>Seriously ... it would be a frosty day in hell before I sign a contract with Glocell. </p> <p>I have been communicating with Alyssandro Mariola since 31 March 2016 and his not so trusty sidekick, Roland since 10 May 2016, to no avail.</p> <p>Glocell are charging for services they do not provide and / or are not entitled to charge and / or not providing the services for which they have been paid.</p> <p>I suspect some ICASA, SARS VAT, National Credit and Consumer Protection non compliance.</p>