GLOCELL CRUISE ****

<p>I HAVE SIGNED UP FOR THIS CONTRACT ALMOST A YEAR AGO. I HAVE BEEN PAYING MY CONTRACT FEES MONTHLY AND I HAVE BEEN REQUESTING FOR THE MSC CRUISE VOUCHER, I FINALLY RECIEVED MY VOUCHER ONLY TO BE TOLD THAT THERE IS NO AVAILABLE BOOKINGS LEFT DUE TO HIGH DEMAND OF THIS CONTRACT. I THEN GET AN EMAIL TO SAY THAT THEY WILL PROVIDE AN ALTERNATIVE OPTION TO THE CRUISE, A WEEK LATER I RECIEVE CONFIRMATION THAT I CAN BOOK THE CRUISE. I SENT THROUGH ALL MY INFORMATION IN OCTOBER 2016 AND TO DATE I HAVE NOT RECIEVED ANYTHING. I HAVE HAD AGENTS CUT THE CALL ON ME WHEN I TRIED TO CALL THE CALL CENTER AT GLOCELL AND HAVE HAD NO LUCK. TO SAY GLOCELL's CUSTOMER SERVICE IS TERRIBLE WOULD BE A HUGE COMPLIMENT TO THIS TERRIBLE COMPANY. </p> <p>I WILL NEVER SIGN UP FOR ANYTHING WITH THEM AGAIN AND IF THESE MATTERS ARE NOT RESOLVED AND I DO NOT GET MY CRUISE I WILL BE TAKING LEGAL ACTION AGAINST THEM. </p>