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Sue N

1 reviews | Active since Sept 2015

09 Oct 2016, 22:55

GLOCELL - COUNTLESS NEVER ENDING UNRESOLVED ACCOUNTS ISSUES!!

<p>I made the mistake of taking a glocell data contract, against my better judgement and live to pay dearly for my poor choice. I have contacted them several times to simply sort out my account and still I am being sent the incorrect bill and now that have cutoff my internet!!!</p> <p>I have also tried to register for my free Cruise, no luck there either. </p> <p> </p> <p>HELP!!!!!!!</p>

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Replies (1)
Glocell
Glocell's reply10 Oct 2016, 13:23
Official

Dear Sue760217,

Thank you for taking the time to reach out to the GloCell team, and for notifying us of the poor service and support you have been subjected to. We do apologise for the disgruntlement we have caused.

Please rest assured that you most definitely will be receiving an SMS in order to register for your cruise.

A consultant will be contacting you to rectify your billing matter.

Warm Regards

The GloCell Team

Best regards,