Glocell contract cancellation

<p>On 12/10/16 sent a mail to customer service wrt a cellphone cancellation which ends end November.</p> <p>On 27/10/16 received a mail from retentions where they requested to fill in a form and have it returned with a copy of my ID and the completed for attached which i did and returned on the 08th of November 2016.</p> <p>On 09/12/16, i emailed again to enquire if the contract was cancelled where a Thabisile advised me that they have not received the docs which was already sent on the 8th of November.</p> <p>On 09/12/16 i sent the documents again to the relevant person and on 12/12/16 i sent it again!</p> <p>On 27/12/16 I received a mail indicating that my contract has been cancelled from Ntsamaeng Sebilwane.</p> <p>On the 1st of January, noticed a deduction of R138 was made from my account towards the same cellphone contract which i requested to cancel.</p> <p>Today on 09/01/17 i received an email from billing@glocell indicating another decuction will be made from my account on the 31st of January 2017.</p> <p> </p> <p> </p>