nB
navin B

1 reviews | Active since Mar 2012

13 Jan 2017, 08:42

Glocell Cellular MSC Promotion ****

<p>Good Day </p> <p> </p> <p>I would like to know if anybody has recieved the the latest **** from glocell, trying to cover their back by issuing a R8000.00 voucher for you to book directly with msc, and when you do try to book with Msc the only available time that you can use the voucher to cruise is 25th November 2017, if you choose to book any other cruise you would have to do a pay in the difference, </p> <p> </p> <p>Has anybody been offered a cruise in March 2017 were there was no pay in required ? </p> <p> </p> <p>Please let me know so that we can take on glocell legally and also adress it with the consumer ombudsman as we have rights that can assist us , </p> <p> </p> <p>I think we should ask the courts to have glocell cancel our contracts and refund our monies. </p> <p> </p> <p>It Is quite evident that glocell is definately a company the practises double standards, </p> <p> </p> <p>I think it is high time we take this to the media and expose glocell and their standards of practice.</p> <p> </p> <p>Please message so we can go forth. </p>

0
Replies (1)
Glocell
Glocell's reply19 Jan 2017, 10:25
Official

Dear Navin,

Thank you for your message.

Please be advised that this was definitely not a ****. Our MSC Cruise promotion Terms and Conditions clearly stipulated that the promotion was subject to promotional availability.

We afforded clients with the R8,000 voucher in order to book directly with MSC. MSC has advised that there are more than enough cruises that cost R8,000. The client is more than welcome to book another cruise of higher value, at their own discretion and cost.

Warm Regards

The GloCell Team