Glocell/Autopage Incompetance
<p>I am so disgruntled with this transfer of my contract to Glocell, plus they are *****ing my money! I am still being billed for the My account Pro service offered by Autopage and when I spoke to Glocell they cannot help me and instruct me to contact Autopage. (This was when I eventually got through to Glocell as they NEVER seem to answer calls and you hold for hours on end). When I contact Autopage they tell me to c ontact Glocell as they cannot help me. So long story short, every month I pay R22.50 for a service I am not receiving....blatant theft on Glocells part I think?? The service offered by Glocell is totally pathetic and the fact they don't care about literally *****ing from their customers is shocking.</p>
Dear Donna,
We are really sorry for the way you feel and the incorrect billing that you have been charged for on your account. We have forwarded your query to our billing department who will further investigate why you have been charged for this, they will also advise on a solution to this as well. We have been receiving an influx of customer queries; we assure you that we will help you resolve your billing query, please bear with us during this time. We sincerely apologise for any inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,
Dear Donna,
We are really sorry for the way you feel and the incorrect billing that you have been charged for on your account. We have forwarded your query to our billing department who will further investigate why you have been charged for this, they will also advise on a solution to this as well. We have been receiving an influx of customer queries; we assure you that we will help you resolve your billing query, please bear with us during this time. We sincerely apologise for any inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,
Dear Donna,
We are really sorry for the way you feel and the incorrect billing that you have been charged for on your account. We have forwarded your query to our billing department who will further investigate why you have been charged for this, they will also advise on a solution to this as well. We have been receiving an influx of customer queries; we assure you that we will help you resolve your billing query, please bear with us during this time. We sincerely apologise for any inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,
Dear Donna,
We are really sorry for the way you feel and the incorrect billing that you have been charged for on your account. We have forwarded your query to our billing department who will further investigate why you have been charged for this, they will also advise on a solution to this as well. We have been receiving an influx of customer queries; we assure you that we will help you resolve your billing query, please bear with us during this time. We sincerely apologise for any inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,
Dear Donna,
We are really sorry for the way you feel and the incorrect billing that you have been charged for on your account. We have forwarded your query to our billing department who will further investigate why you have been charged for this, they will also advise on a solution to this as well. We have been receiving an influx of customer queries; we assure you that we will help you resolve your billing query, please bear with us during this time. We sincerely apologise for any inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,
Dear Donna,
We are really sorry for the way you feel and the incorrect billing that you have been charged for on your account. We have forwarded your query to our billing department who will further investigate why you have been charged for this, they will also advise on a solution to this as well. We have been receiving an influx of customer queries; we assure you that we will help you resolve your billing query, please bear with us during this time. We sincerely apologise for any inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,