1 reviews | Active since Nov 2016
Glocell and TLC MSC Cruise ....HOAX.....***** ????? NEED TO KNOW!!!
<p>I took a contract with GloCell in June 2016 got my MSC cruise voucher which I was very happy about. Because the only reason I took out the contract was for the cruise. I phoned in November to book my cruise, as I have been told to do, have my booking form send it back. Got an email back saying that it will take 10 working days? They never came back to me, I am very disappointed because we all excited to go on the trip but it looks like it's not happening. Feels like I got ****med/cheated, I pay GloCell every month religiously............wonder what will happen if I stop paying for my contract??</p> <p> </p> <p>Phoned TLC on the number they provide on the contract but no answer, phone GloCell and they gave me a different number to phone still nobody's picking up. Today is the last day that you can book, I need to know do I change our preferred date and send a new form???</p> <p> </p> <p>My niece who will be joining us had to take off from school and her mom and dad had to put in a day's leave to get her passport and unabridged birth certificate sorted which also cost them a pretty penny.</p> <p>My husband, son and I also went through all the trouble to get our passports done before Jan, the date we wanted to go. It feels like I have been taken for a fool and even worse I told the rest that we going on a cruise now after all the excitement I must tell them that I DON'T KNOW IF WE STILL GOING!!!!</p> <p> </p> <p>SOMEBODY NEEDS TO GET BACK TO ME ASAP</p> <p>IF NOT</p> <p>BY NEXT WEEK I WILL TAKE LEGAL ACTION</p> <p> </p> <p> </p>
Good day eseptember,
We appreciate your post.
Please accept our apologies for the delayed response to your query.
We would like to confirm that your matter was resolved and that you were assisted.
Please do not hesitate to contact us, should your require any further assistance from the team.
We do hope that your faith in us, has been restored.
Kind Regards
The GloCell Team
Good day eseptember,
We appreciate your post.
Please accept our apologies for the delayed response to your query.
We would like to confirm that your matter was resolved and that you were assisted.
Please do not hesitate to contact us, should your require any further assistance from the team.
We do hope that your faith in us, has been restored.
Kind Regards
The GloCell Team
