Glocell a bunch of ******* and ***** Part 2

<p>It's inconcievable that a business with this level of incompetence is allowed to operate. Please see my previous complaints under heading "Glocell a bunch of ******* and *****" which is not being acknowledged by customer relations and I am recieveing no help. </p> <p> </p> <p>My line has been disconnected, after 4 months of waiting for a supervisor or manager to contact me regarding the ridiculous charges to my account that are impossible and nobody can explain. 6gb in 1 second... really.... No network in SA has that kind of line speed. I have paid my account duely paid my account on time during my wait.</p> <p> </p> <p>I have called 140 as per the SMS request and spoke to Nosipho today at 13h40 and was advised that I need to call ********** as they cannot assist as they are not Glocell. I then tried to contact ********** and spoke to Mpho at 13h45. She advised that the account has been suspended and I need to speak to credit control. I was then transferred to Credit Control and I waited till 14h03 at which point the call was cut.</p> <p> </p> <p>Let me be clear regarding my requests : </p> <p> </p> <p>1) Activate my line for usage.</p> <p>2) Get a manager to contact me from a department that can rectify your billing error.</p> <p>3) Let me peacfully use my contract till it matures so I can cancel my contract and never deal with such unprofessional and rude staff ever again. If you want proof of the 50+ calls I have made to Glocell regarding this damn problem let your manager request it so they can see the hell you put your customers through for your own errors. </p> <p> </p> <p>Please note that failing to respond to this timeously will see my previous threats materialize and I will be forced to take this to media or my lawyer. I believe I have given you numerous chances to rectify this situation and you have failed dismillay.</p> <p> </p> <p>Regards</p> <p>Mrs A Candasamy </p>