MP
Minette P
1 reviews | Active since Mar 2014
24 May 2016, 13:03
Glocell
<p>I am trying to get hold of Glocell for the past few weeks. NO LUCk. Phoned them, tried to use their app, mailed them. No response. I was just migrated to them from Autopage it is the worst services ever!!!! Never had any problems at Autopage in the 12 years at them!!!!!!!!!!!</p>
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Replies (2)
Glocell's replyOfficial
15 Jun 2016, 20:41Dear Minette,
We are really sorry that you have not been able to reach us to address your query with us. We apologise once again for the inconvenience that this has caused you along with the delay in our response to you. We have been receiving an influx of customer queries, which has resulted in addressing and resolving each query on a one-on-one basis, we thank you for your patience. We have notified our support team of your matter, we assure you that they will help you resolve your matter.
Warm Regards,
GloCell
Best regards,
Glocell's reply15 Jun 2016, 20:41
Official
Dear Minette,
We are really sorry that you have not been able to reach us to address your query with us. We apologise once again for the inconvenience that this has caused you along with the delay in our response to you. We have been receiving an influx of customer queries, which has resulted in addressing and resolving each query on a one-on-one basis, we thank you for your patience. We have notified our support team of your matter, we assure you that they will help you resolve your matter.
Warm Regards,
GloCell
Best regards,
MP
Minette P's updateReviewer Update
22 Jun 2016, 12:11Not happy at all. Someone phoned me from your Company and confirmed that I will be able to port the 10 of this month. Since then we cant. NOW I AM losing my number because of your services!!!!!!!!!!!!!!!!!!!!!
MP
Minette P's update22 Jun 2016, 12:11
Reviewer Update
Not happy at all. Someone phoned me from your Company and confirmed that I will be able to port the 10 of this month. Since then we cant. NOW I AM losing my number because of your services!!!!!!!!!!!!!!!!!!!!!