NN
Nox N

1 reviews | Active since May 2015

06 Sept 2016, 08:57

GloCell

<p>I took a contract with Altech Auto page. The contract was transferred to GloCell upon Altech’s closure. I then contacted GloCell when I changed employers and requested that they change the debit order date to the 25th of each month. I visited their store at the Canal Walk (Western Cape) on Frida 26 August and the sales guy contacted the head account department and I was told that the debit order date has been changed and the account was up to date. But came to my surprise when they blocked my phone yesterday (2 September 2016) and I am now told that my account is not up to date. I have been trying to call to call GloCell on the number ( ********** 235) the sales consultant provided to me yesterday but the call automatically hangs up on its own. GloCell is the worst cell phone store I have ever had to deal with! I can’t wait to finish off the contract and cut all ties with them!</p> <p> </p>

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Replies (2)
Glocell
Glocell's reply06 Sept 2016, 11:13
Official

Dear Nmntanda,

This is a major error on our behalf and would like to apologise for the superfluous inconvenience we have caused for you!

We have alerted one of our proficient Team Members who will be contacting you shortly to resolve this situation.

Warm Regards

The GloCell Team

Best regards,

NN
Nox N's update06 Sept 2016, 17:36
Reviewer Update

6 hours later no phone call or any form of contact from GloCell?!

I cant wait for December 2016 to pay off the contract! Never again!