1 reviews | Active since May 2016

09 May 2016, 08:07

Glocell

<p>Absolutely disappointed at this service. &nbsp;I did not ask for service providers to change &nbsp;. Had no choice in the matter. I am just a number to these people. &nbsp;They have debited my account double the usual amount and NO ONE ever gets back to me about my queries. At least 20 emails later from my side. But NO help or resolution from them. Sad, sickened actually by this situation. &nbsp;No words.</p>

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Replies (1)
Glocell
Glocell's reply23 May 2016, 17:51
Official

Dear Catherine,

We are really sorry for the bad experience that you have had with us. We sincerely apologise for the lack of feedback that you have received. We are glad that your billing query has been resolved. We are committed to resolve each customer's query. We fully understood your frustration and we thank you for your patience; we are glad that you were assisted. We look forward to your mobile journey with us.

Warm Regards,

GloCell

Best regards,