JV
Johan V

1 reviews | Active since Feb 2010

26 Oct 2016, 09:16

Glo Hell definitely not service

<p>I have been trying for months now to change my billing date without success. Feel so frustrated don’t know what to do anymore. Sending e-mails does not work, not even speaking to the consultants. Don’t even try phoning them you will not get through and if you do you will get cut off.</p> <p>How do I cancel my contract if I can’t communicate with them?</p> <p>WORST SERVICE EVER.</p>

0
Replies (2)
Glocell
Glocell's reply26 Oct 2016, 09:42
Official

Good day,

We sincerely apologise for the disgruntlement he have caused.

Please provide us with your GloCell account details as well as the mobile number in question, via a private response, so that we may assist you.

Warm Regards

The GloCell Team

Best regards,

JV
Johan V's update26 Oct 2016, 14:06
Reviewer Update

Johan Venter

ID: ***

Mobile number: ***

Please change the date from the 26th to the last day of every month. I have been requested for this to be done since July.

The bank once again is going to return the debit order and it is costing me money.

Please, Please just change the date for me to the last day of the month.

Regards

Johan