Frustration Beyond Belief!!

<p>I bought a contract for my cellphone from Nashua Mobile, when nashua Mobile shut down my contract was transferred to Altech Autopage, when Altech Autopage closed down it was then transferred to Glocell. </p> <p>My phone was ****** from me on the 01st August 2016, I went to the Police Station to report it and I couldn't as I did not have my IMEI number. I then called Glocell numerous times for them to give it to me. </p> <p>They told me they did not receive it from Altech Autopage. They said I must call Samsung, Nashua Mobile and Altech Autopage to find it.. </p> <p>Of course Samsung will not know which Cell phone was given with which number, and the other two Suppliers are closed down. I have been waiting for almost 5 months now, having spent loads of money on a "cheap phone" in the interim and on airtime to get this sorted out. I am still paying my contract every month even though no one can help me. </p> <p>I took insurance out on the phone and cannot claim without the IMEI number. The service I have received is shocking. Having my call dropped, waiting for literally hours and receiving no help.</p> <p>This is not the only problem. When I took the phone out it was on my husbands name. I eventually asked them to change that, all they changed was the banking details into my banking details, so they will not even deal with me. He has given them verbal and email permission to help me personally as he has a business to run, but they still drag their feet. This is disgusting, I just want to put in a claim and to do that I need the IMEI number.</p>