MB
Mignon B

1 reviews | Active since Mar 2015

20 Sept 2016, 15:11

Frustrated New Client

<p>After being disconnected three times due to supposed non-payment, I emailed my proof of payments for the last 5 months. I was then disocnnected again for the same supposed non-payment on their system. The reports of my payments were not on the system. I was immediately re-connected, miraculously and I was not able to be put through to someone so that I could ensure that this never happened ever again. </p> <p>The admin at Glocell is pathetic. They are getting their clients to do their work and then their clients still have to pay.</p>

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Replies (1)
Glocell
Glocell's reply20 Sept 2016, 15:25
Official

Dear mignonbann,

The GloCell Team only endeavour to satisfy our clients, which does not appear to be your case; please accept our sincerest apologies for the inconvenience we have caused you, as well as the poor service and communication which you have received from the GloCell Team.

Please be assured that a GloCell representative will be contacting you in order to assist with the predicament.

Warm Regards

The GloCell Team

Best regards,