1 reviews | Active since Feb 2017

13 Feb 2017, 18:48

False advertising on free cruise

<p>i am disgusted by the false promoting glocell has been doing to get new clients. i have taken a contract only on the basis of receiving a FREE MSC CRUISE. however that deal has now been changed to recieve r8000 off airtime. this is unacceptable. no where in the voice recording did it state cruise is limited. i was told i will get the cruise. CONSUMER PROTECTION ACT really needs to come into place when dealing with this. it is unprofessional and what we call LIES.</p> <p>Management needs to contact me urgently!!!</p>

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Replies (1)
Glocell
Glocell's reply14 Feb 2017, 14:20
Official

Dear Aslam,

We appreciate your post. We are sincerely sorry for the disgruntlement caused.

Please be advised that Terms and Conditions clearly stipulated that the cruise was subject to PROMOTIONAL availability and that if needed GloCell could provide a different reward.

Warm Regards

The GloCell Team