Failure to cancell contract

<p>It has taken glocell almost a month to cancell this contract. phoned customer service and queried why the contract has not been cancelled. The answer: they dont know? i asked to speak to a manager....... Still holding on the line for 20 minutes.........the customer service representative asked what I was going to say to the manager............Still holding............Hopefully someone out there will come back someday..............</p> <p> </p>