1 reviews | Active since Oct 2017
Failure to cancel = theft
My cellphone contracted ended and I've tried to cancel the automatic renewal since April 2016. I complete the documents three times. Glocell continues to take money out of my account every month. Thy have upgraded my contract against my consent and have not even upgraded the handset. This is theft.
I've noted that this has happened to numerous customers. Honestly a theft case should be opened against this company.
Good day Leanne,
Thank you for taking the time to air your dissatisfaction.
Please accept our apologies for the lack of service you have received from the team, as well as for the frustration and inconvenience caused.
Please rest assured that we are looking into this matter and we will be in touch shortly.
Kind Regards,
The GloCell Team
Best regards,
Good day Leanne,
Thank you for taking the time to air your dissatisfaction.
Please accept our apologies for the lack of service you have received from the team, as well as for the frustration and inconvenience caused.
Please rest assured that we are looking into this matter and we will be in touch shortly.
Kind Regards,
The GloCell Team
Best regards,