KK
Kallie K

1 reviews | Active since May 2015

09 Dec 2017, 09:45

Extreme poor service!

I have an account with glocell. Made payments and send proof of payment as usual.

Now every second day my line gets blocked and I need to re-send proof!

Pathetic really!

0
Replies (2)
Glocell
Glocell's reply11 Dec 2017, 11:14
Official

Good day KKeyser,

Thank you for taking the time to contact the team.

Please accept our sincerest apologies for the lack of service which you have received from the team, as well as for the unnecessary frustration and inconvenience caused.

Please take the time to email your details to ***, so that we may rectify this matter.

Kind Regards,

The GloCell Team

Best regards,

KK
Kallie K's update11 Dec 2017, 15:52
Reviewer Update
Thank you Glocell for the fast response. My line was activated again on Saturday after this post was made. Hoping it lasts this time.