1 reviews | Active since Mar 2013
EXTREME POOR SERVICE
<p>After multiple matters arrising once again today myself and my daugther was stuck without service for 24 hrs and still due to some error - for no apparent reason. accounts paid up to date and still someone disconnected the service without notice of any sort (as there is no reason for disconnection) Discovering that my daugthers service was disconnected i called before close of buss to report the problem with ticket number given. Was promised that service will run in 5 min's just to discover 1 hour later that my phone is also disconnected. after trying 3times and being cutt of holding for 19 - 24 mins per shot , consuming a lot of airtime from 3rd party just to be told that there is nothing that can be done and i have to wait another 24hrs and request connection. this is pathetic service and i'm concerned to see out my contract again. i will progress to log a call with cell C network as well regarding this poor service offered since we moved over from Autopage</p>
Dear Corrie,
We are really sorry for the lack of assistance that you have received with your daughter's line being locked. We have notified our support team of this and we assure you that we will help you resolve this. We have re-opened your query and your reference number is ********** . Please can you also send us the proof of payments that you have made on your account to the email address,
GloCell
Dear Corrie,
We are really sorry for the lack of assistance that you have received with your daughter's line being locked. We have notified our support team of this and we assure you that we will help you resolve this. We have re-opened your query and your reference number is ********** . Please can you also send us the proof of payments that you have made on your account to the email address,
GloCell
BLA BLA BLA - i'm still off not even an effort of resolving as yet- this has costed me R500 in call charges to GLOCELL already
your empty promises is sickning. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
BLA BLA BLA - i'm still off not even an effort of resolving as yet- this has costed me R500 in call charges to GLOCELL already
your empty promises is sickning. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i already have about 7 ticket numbers for this ----------------------STILL NOTHING
But now let me deviate from payment then you will tantrum about this
i already have about 7 ticket numbers for this ----------------------STILL NOTHING
But now let me deviate from payment then you will tantrum about this
why must i send you proof of payments - you deduct by debit order !!!!!!!!!!!!!!!!!!!!!!!!! get your accounts to do their job
why must i send you proof of payments - you deduct by debit order !!!!!!!!!!!!!!!!!!!!!!!!! get your accounts to do their job
