1 reviews | Active since May 2017

24 Jul 2017, 12:10

Don't sign up with Glocell !!!!! You will regret it !!!!

<p>I was a loyal Autopage client for many years. Last year they closed their cellular department and they transfered my Cell C contract to Glocell. Just before the transfer, I started to check my statements/invoices from Autopage and realised that they had been overcharging me for quite a while, to the value of R3700ish. I tried to get hold of Autopage with much difficulty and Glocell actually assisted me in getting my money back from Autopage in March last year. Autopage deposited my refund into my bank account last year March. When my Cell C contract ended in September 2016, I cancelled it and changed to Cell C prepaid. This year I ported my number to Telkom Mobile.</p> <p> </p> <p>Now, this year March, I started getting emails from Norman Bisset Attorneys saying that I owe Autopage R3300, but the reference number shows that it is a Glocell claim! No calls from Glocell, no sms's, no emails, NOTHING!!!! I tried replying to Norman Bissett to explain that I do not owe Autopage or Glocell anything, but nobody responds. I tried calling Glocell, but you cannot get through to the accounts department.</p> <p> </p> <p>Is it NOT ******* to hand someone over to attorneys without even contacting them first?</p> <p> </p> <p>I will never support Glocell ever again. EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And I am going to post this complaint on Hellopeter as many times as I am allowed. </p>

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Replies (1)
Glocell
Glocell's reply25 Jul 2017, 11:32
Official

Good day Bridget,

Thank you for your post.

Please accept our sincerest apologies for the disgruntlement caused.

Please be advised that this is not on behalf of GloCell, but on behalf of Autopage. You will need to contact Autopage to rectify this with them.

Kind Regards

The GloCell Team