RE
Roald E

1 reviews | Active since Jun 2016

01 Jun 2016, 09:12

DON'T SHOP AT GloCell EVER!!

<p>Firstly, they never respond to their emails. Then when you call in, they have rude agents!!!! Absolutely shocked and regret getting a contract with them. I called in again today at 10:30 and when I asked to speak to a manger the agent said "Ok whatever" and then dropped the call. He needs to be fired!</p> <p> </p> <p>I have had numerous issues and not one has been resolved. To top it all off, they are now *****ing money from my account.</p> <p> </p> <p>Zero service, which is really pathetic and it just gets worse and worse.</p>

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Replies (1)
Glocell
Glocell's reply07 Jun 2016, 15:13
Official

Dear Roald,

We are really sorry for the way you feel, we have notified our support team of your matter. We are truly sorry for the experience that you have had with our call centre, we have are looking into it and we are sorry for the experience that you have had with us so far.

Warm Regards,

GloCell