JH
Justin H

1 reviews | Active since Jun 2017

07 Jun 2017, 12:04

Do not take any contract with these people!!!!!!

<p>I have had in correct billing from the beging of my contract How can you charge a customer Itemised billing if its data contract last month i phoned and was told it will be off i get my new statement for month end and its still on.Pathetic.</p>

0
Replies (2)
Glocell
Glocell's reply07 Jun 2017, 13:49
Official

Good day Justin,

Thank you for your post.

Please accept our sincerest apologies for the lack of service you have received, as well as for the inconvenience and disgruntlement caused.

Please rest assured that we have escalated this matter to the relevant department; you will be contacted shortly.

Kind Regards

The GloCell Team

Glocell
Glocell's reply07 Jun 2017, 14:21
Official

Good day Justin,

Please rest assured that the itemised billing has been removed from your account and we are awaiting a credit of R18 to be processed.

Kind Regards

The GloCell Team