Disgusting services***** star for poor services

<p> </p> <p> </p> <p><br />Glocell<br />GloCell Contacts & Information<br />Posted: Mar 31, 2017 by Aqeelah Voegt Brown <br />Messed up insurance..<br />Complaint Rating: 0 % with 0 votes<br />Contact information:<br />Kenilworth centre, South Africa<br />Glocell.com<br />I have taken out a contract with autopage, and to my knowledge all autopage customers was handed over to there network provider.<br />As I was with cell c I have been moved to glocell, when taking out my contract with autopage I then took insurance but when moving it over from one company to another the insurance cancelled and I was not advised about this.. <br />My base contract subscription was at 199x24pm but I was paying 260pm for my monthly line rental thinking that the extra charges are for the insurance... <br />I got ****** a few weeks ago and needed to blacklist my handset, when I called in to enquiry about my phone I was told I had no insurance with glocell, when I went into the store branch in kenilworth the branch manager advised me I was paying for bis but I had a huawei p8 lite how strange is that... I have proff of my insurance that ive signed up for previously. Its been about 2weeks now and no feedback has been given to me, I feel that this company is *********** in what they are doing. I needed to take out an addition line which was not necessary.. I will be taking this to the Ombudsmen of telecommunications as I feel that ive been mistreated and mislead by this company... <br />One of the marketing law is, if a company take over another it needs to be with taken with all amendments and if there is to be any adjustments customers needs to be advised... <br />This is appalling im disgusted by Glocell</p>