Disgusting Service/*******
<p>I am furious with the quality of service I have received and to top it all off, its my first time engaging with this service provider. In the month of February I did an application for a cellphone contract it literally took you three days to approve my application.I went to Vodacom and app**** with them. It took Vodacom 5 minutes to get approval. I cancelled the contract with you on the third day. Shortly thereafter I received a notification of payment, I immediately went into store and spoke to the sales consultant who assisted me he assured me the contract has been cancelled. On the 25th of March receive yet another notification of payment. I went into the store asked to speak to the manager. How is it possible for you to debit me if I haven't even received the cellphone and only did an application?????? This is disgusting I will never do business with this company and I will inform others of my first encounter with you.</p>
Dear Roche,
Thank you for your post.
We would like to apologise for the dissatisfying service delivery you received from the team; this is definitely not the service we envisage to deliver to our customers.
Please take the time to provide us with your ID number, by responding to this message privately. We will then investigate this matter and will contact you as soon as possible.
Kind Regards
The GloCell Team
Best regards,
Dear Roche,
Thank you for your post.
We would like to apologise for the dissatisfying service delivery you received from the team; this is definitely not the service we envisage to deliver to our customers.
Please take the time to provide us with your ID number, by responding to this message privately. We will then investigate this matter and will contact you as soon as possible.
Kind Regards
The GloCell Team
Best regards,
