1 reviews | Active since Oct 2016

11 Oct 2016, 13:17

DISGUSTING SERVICE AS USUAL

<p>I have been trying to cancel a Glocell cell number for 2 weeks. I have sent numerous emails with the completed termination form and copy of ID. I tired phoning again tday to confirm they received my request. The first time I was holding for 10 minutes then the phone was put down on me. The 2nd time I held for 17 minutes while the so called consultant was trying to find the information. The last time the male so called customer care couldnt help me and when I complained he just put the phone down in my ear. What does a person have to do to get any assistance.</p>

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Replies (1)
Glocell
Glocell's reply12 Oct 2016, 10:33
Official

Dear nicky-kriek,

The GloCell team apologises for the *********** service you have received thus far. We thank you for notifying us of your matter.

A consultant has been notified about your matter and will be contacting you shortly.

Warm Regards

The GloCell Team

Best regards,