Disgusting service

<p>I app**** for a contract on 15 April 2016, smart data 5gb at R99pm. upon approval, they advised the contract no longer exists as nationally they are out of stock. Yet upon application, I confirmed with the sales agent Phumzile Moretle who advised that the device is infact obtainable. They there after said I should take another contract which they will give me at the same price, however it is not a top up contract as was the initial contract I requested, this was arranged by Devin Myers as well as Phumzile. Last week when I called to enquire what's the delay in receiving my device, I was told that they cannot get my banks branch code Standard bank. I forwarded my branch code to them and advised they should try standard banks universal code. Upto today, I have received no feedback. I called the customer complaints number, I waited 30minutes on the phone only for a consultant to ask me my name an ID number and then cut the call. Globally service is disgusting, unprofessional and pathetic.</p>