RM
Reshma M

1 reviews | Active since Jan 2015

03 May 2016, 21:55

Disgusting pathetic service...NEVER sign contracts

I have been wasting my time money and effort; been beyond frustrated with the service of Glocell. For a new Comany what a disgusting start to the networking world. I have lost my minutes in March and to date still haven't been compensated or assisted. I have lodged about 4 complaintS on the website but seems like this upgrade none are visible. How ironic. Abt 2 weeks back was the last I heard from Nokubonga who was "assisting" as they say. Nothing heard from her since. Bets part is they don't even give u a reference number or email to contact them back about ur query. After all these years with Autopage...GLOCELL is going to drive this name through the gutter....till now I can't see any complimentS JUST COMPLAINTS abt them. They might as well just shut down cos doesn't seem anyone is interested In helping the company grow.

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Replies (1)
Glocell
Glocell's reply17 May 2016, 13:28
Official

Dear Reshma,

We are sorry for the way you feel. We have forwarded your details to our support team; they will assist you in resolving your matter. We sincerely apologise once again for the inconvenience caused as a result of this.

Warm Regards,

GloCell