1 reviews | Active since Feb 2017

16 Feb 2017, 18:30

disgusting ********* service from Glocell

<p>I took a glocell contract and qualified for a cruise.</p> <p>I got confirmation on 1 Dec 2016 from tlc and glocell that we will depart on 13 March 2017 and that 1 month prior to that I must contact them for the tickets.</p> <p>Today I'm told tlc is no longer partnered with glocell and that we are not going on the cruise. </p> <p> </p>

0
Replies (2)
Glocell
Glocell's reply21 Feb 2017, 12:04
Official

Dear Kishor,

We are terribly sorry for the disgruntlement caused.

Please rest assured that we have contacted TLC to contact you for your cruise booking.

Warm Regards

The GloCell Team

Best regards,

's update21 Feb 2017, 19:48
Reviewer Update

I wish to place on record my satisfaction with the manner in which Glocell has resolved this matter.

Currently the issue has been resolved and I am very pleased with the outcome and the fact that Glocell has honoured their deal.

If efficient clear communication like this is a norm, Glocell will grow.