<p>Altech Autopage sold out and Glocell took over Cell C. I was not notified about or consulted about what was happening, my account was automatically handed over to Glocell. There is no Glocell shop anywhere near my location, so I am unable to sort out any problems with my cellphone. I am disabled and reliant on other people and need a cellphone provider with assistance in my area. I have had a cellphone problem for two weeks that I had tried to sort out over the phone to Glocell with no success only frustration. I have another year on the existig contract, but need to get out of it to something accessable. I feel the way the take-over was done was ******* and though prepared to give them a chance, find myself in a very difficult position, not being able to afford two celphone contracts. Please is there someone out there that can help or advise?</p>
Good day Annina,
Thank you for your post.
Please accept our sincerest apologies for our delayed response, as well as for the lack of service and frustration experienced.
We would like to confirm whether you were assisted and whether your matter was resolved.
Should you require any further assistance from the team, please do not hesitate to contact us.
We do hope that we managed to restore your faith in us.
Kind Regards
The GloCell Team
Best regards,
Good day Annina,
Thank you for your post.
Please accept our sincerest apologies for our delayed response, as well as for the lack of service and frustration experienced.
We would like to confirm whether you were assisted and whether your matter was resolved.
Should you require any further assistance from the team, please do not hesitate to contact us.
We do hope that we managed to restore your faith in us.
Kind Regards
The GloCell Team
Best regards,
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