DISGUSTED CUSTOMER!!!

<p>I AM READY TO GO TO THE OMBUDMAN!!! YOUR SERVICE IS DISGUSTING TO SAY THE ELAST - NEVER HAVE I EVER DEALT WITH SUCH PATHETIC SERVICE AND CUSTOMER CARE! For 2 months in a row now my cellphone bill has been over R5000!!! Last month I phoned to query it and was told the CAP had been lifted to R25,000.00???? Is that some sort of sick joke? There had always been a R700 limit on my line and all of a sudden it was gone - when I asked how we can resolve it, I was told its not their problem, excuse me? When I phoned today and asked to speak to a manager, I was told she wont help me and that I have no proof that I asked for a CAP on my line- for the last 10 years it has had a cap. She then proceeded to IGNORE me and eventually I had to put the phone down.. How do we resolve this Glocell? Court? Ombudsman? Lawyers? please let me know. </p> <p> </p> <p>This is not what I signed up for - I will make this public so everone can know how absoloutley USELESS you are!!!</p> <p> </p> <p>I AM DONE!</p>