DB
David B

1 reviews | Active since Feb 2015

19 Apr 2017, 15:27

Dirty Lying Dogs

<p>I have a R99 contract with these DOGS I phoned countless times to put a cap on it, they explained that they can only put a R50 CAP which i accepted. however I have to pay R652 because. i spoke to Masechaba who then says, sometimes the cap works and it sometimes doesnt. What kind of service are you people offering. she then told me that she will take it up with the Cell C. i am still awaiting feedback</p>

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Replies (1)
Glocell
Glocell's reply24 Apr 2017, 09:04
Official

Good day Mr Buth,

Thank you for your post.

Please accept our sincerest apologies for the break down in service you received from one of our touch points, as well as for the inconvenience and dissatisfaction you have experienced during your time with us.

Please rest assured that we have escalated your usage limit dispute to the relevant department. A consultant till be in touch, to assist you, timeously.

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Kind Regards

The GloCell Team

Best regards,