Data
<p>Ive been with glocell for a while....nothing but problems!!u get charged for 500mb data everymonth that u never recieve you get charged for 1gb data that u never recieve ...u dont get a hold of client care ever!!how do you explain that, but they debit your acc every month and do not even respond to online queries!! Very dissapointed!!</p>
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Glocell's replyOfficial
23 Mar 2017, 09:43Good day Mariska,
Thank you for your post.
Firstly, we are sincerely sorry for the dissatisfaction caused. We appreciateyou taking the time to air your disappointment, as this allows us to re-evaluate our processes in order to improve on our service delivery.
Please rest assured that we have escalated your data dispute, to the relevant department. You will be contacted by a consultant, who will assist you, shortly.
***
Kind Regards
The GloCell Team
Best regards,
Glocell's reply23 Mar 2017, 09:43
Official
Good day Mariska,
Thank you for your post.
Firstly, we are sincerely sorry for the dissatisfaction caused. We appreciateyou taking the time to air your disappointment, as this allows us to re-evaluate our processes in order to improve on our service delivery.
Please rest assured that we have escalated your data dispute, to the relevant department. You will be contacted by a consultant, who will assist you, shortly.
***
Kind Regards
The GloCell Team
Best regards,