Customer support NO ANSWER on *** or ***
<p>I've been trying to get through to Glocell Customer support centre from 9H20 this morning to do a once off 2GB data bundle reload on my cell.</p> <p> </p> <p>I've been holding on the phone for close to 15minutes and once I reach number 1 in the que I'm requested to leave a message?! No one even answers.</p> <p> </p> <p>I then resorted to e-mailing customer support _ Still no answer.</p> <p> </p> <p>I tried downloading the Glocell app and I'm unable to recharge as it gives me a "white label error"?!</p> <p> </p> <p>I tried sending a request via the Glocell web..... Still no response.</p> <p> </p> <p>Is it possible that Glocell's closed?</p>
Good day Chriszinda,
Thank you for your post on the 22nd of December 2016.
Please accept our sincerest apologies for the delayed response to your post as well as for the inconvenience caused with regards to you not being able to get in touch with the team.
We would like to confirm that you were assisted and that your matter was resolved.
Should you require any further assistance from the team, please do not hesitate to contact us.
We do hope that we were able to restore your faith in us.
Kind Regards
The GloCell Team
Good day Chriszinda,
Thank you for your post on the 22nd of December 2016.
Please accept our sincerest apologies for the delayed response to your post as well as for the inconvenience caused with regards to you not being able to get in touch with the team.
We would like to confirm that you were assisted and that your matter was resolved.
Should you require any further assistance from the team, please do not hesitate to contact us.
We do hope that we were able to restore your faith in us.
Kind Regards
The GloCell Team