1 reviews | Active since Feb 2013
Customer service not available when you call.
This is a good and a bad review
Bad Can Glocell please improve their call centre's customer service, I cannot get through to them in any way.
I struggled to contact them ever since I moved from Altech autopage.
Good The call centre is not all bad. I would like to thank the call centre for updating me on the out of stock update for the delay in my phone delivery.
Non call centre customer service I would also like to thank one of the stores that could look on the system for me over the phone on why my bill was slightly increased (yearly increase) which is understandable and when they will deliver my phone- they even had a delivery date.
The service is not so bad once you get a hold of them.
1 star for the bad 4 stars for the good
Thanks,
Good day Christell,
Thank you for taking the time to air your dissatisfaction, as well as your satisfaction.
Please accept our sincerest apologies for the poor service that you experienced from the team, we actively look for ways to improve our service, so that our valued clients do not have such dissatisfactory experiences.
We thank you for your compliment as well.
Kind Regards,
The GloCell Team
Good day Christell,
Thank you for taking the time to air your dissatisfaction, as well as your satisfaction.
Please accept our sincerest apologies for the poor service that you experienced from the team, we actively look for ways to improve our service, so that our valued clients do not have such dissatisfactory experiences.
We thank you for your compliment as well.
Kind Regards,
The GloCell Team
