1 reviews | Active since Aug 2016
Customer Service devoid of service
<p>I have been trying since April to get my Autopage credit app**** to my Glocell account. I have phone and logged requests with (never materialising) promises to provide me with feedback. I have logged requests on their website with the same standard "high volumes" response and nothing else. They have been experiencing high volumes forever - maybe they should start hiring more people...</p> <p> </p> <p>When I requested to speak to a supervisor, the phone got thrown down in my ear.</p> <p> </p> <p>When I think that I have to contact them again, I want to puke.</p>
Dear Jacqui,
We are really sorry that you have not received any assistance with your matter as yet; we assure you that we will help you with your matter, our support team will investigate this. Your reference number for your query is ********** .
Kind Regards,
The GloCell Team
Dear Jacqui,
We are really sorry that you have not received any assistance with your matter as yet; we assure you that we will help you with your matter, our support team will investigate this. Your reference number for your query is ********** .
Kind Regards,
The GloCell Team
So you sent an automated email on the 24 of August and you have still not come back to me or even had the decency to try and contact me in person to apologise for you non-existent service. It is so true to your form - I am not surprised.
So you sent an automated email on the 24 of August and you have still not come back to me or even had the decency to try and contact me in person to apologise for you non-existent service. It is so true to your form - I am not surprised.