1 reviews | Active since May 2016

06 Oct 2016, 14:44

Customer Care

<p>I have trying for hours to get through to Customer support to sort out my account. Everytime i stay on hold for 15 to 30 min and when it finally goes through the line cuts. My account has been paid but i see it has been paid to Autopage. A consultant told me they can see that it has been paid and they will rectify the problem but the line is still off. I need help ASAP or i am going to cancel my line and move to a different provider</p>

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Replies (1)
Glocell
Glocell's reply06 Oct 2016, 15:29
Official

Dear Mr Nienaber,

We do apologise for the poor communication and service you have received from us thus far.

Please rest assured that a consultant will be contacting you to assist in rectifying your account query.

Warm Regards

The GloCell Team

Best regards,