"Cruise to Nowhere"

<p>I purcahsed a cell phone contract with GloCell that offered a 2 day "Cruise to Nowhere". I was sent an email on the 30th May 2016 to contact their office in November 2016 to book for the "Cruise" This I did at the beginning of November and was sent a GloCell cruise voucher to complete on the 02nd November 2016.</p> <p>On the 16th November I received an email stating " Due to the great uptake of this cruise reward, we regret to inform you that we are unable to fulfil any further cruises for 2017." I have subsequently tried phoning the call center on numerous occassions spending an average of 10 minutes a time speaking to various assistants none of whom have resolved the matter or escalated the matter to Kevin their supervisor.</p> <p>I am very dissatisfied and would consider cancelling this account if I do not get to go on a cruise as the whole affair smells of false advertising. </p>