1 reviews | Active since Nov 2016

16 Nov 2016, 21:35

CRUISE HOAX

<p>My husband took out a contract at glocell for R99 earlier in the year to be able to get a family cruise to nowhere! we followed the procedure of the booking forms for the cruise on November 1 and today 9days later we get a email saying THAT THEY CANNOT ACCOMODATE US on the cruise as its reached capacity!!!! this is UTTER lies!!! i think Glocell advertised FALSELY and they conned us into taking a contract!! i think we should all take it up with consumer protector</p>

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Replies (1)
Glocell
Glocell's reply17 Nov 2016, 12:42
Official

Good day,

We apologise greatly for your inconvenience and acknowledge your request. We are attending to this matter urgently and we’re in constant communication with TLC, the managing agents responsible for the booking and supervision of all cruises. We want to resolve your query as quickly as possible and will keep you updated on progress.

Thank you

The GloCell Team

Best regards,