contract

<p>good day</p> <p> </p> <p>I am really not happy with the service i am getting at glocell, my contract ended in May i sent through contract termination form in February already however no action has been taken, i called in May was told by the lady helping me that June will be my last instalment then called again yesterday spoke to "Thabo" who needs customer service training by the way and he says it will on end next month, I requested him to log a complaint on his side and he told me the service will only stop on friday of which that is the same thing I was told last month, service will stop on the 25th but was able to use my laptop. My question is whose fault is it that the service did not stop working and why was it not stopped, then again Thabo dropped the call on me when I requested to log a complain.</p> <p> </p> <p>No reference number, query not resolved and again next month must pay for the contract which was supposed to be terminated in May.</p> <p> </p> <p>can I request to pay the remaining amount and deactivate the number as well</p>