kK
kallie K
1 reviews | Active since Nov 2012
03 May 2016, 14:20
Contact centre does not exist.
My cellc data account was taken over by GLOCELL from Autopage. I get an invoice with my new account details on. I send an email via the website to enquire when the contract expires. Nothing happens except for auto response email. Today I tried to phone 081234 after 10 mins holding for support I give up. Tried again 30mins later tried Sales department after 4 mins give up. Cannot create online user because then send OTP to the modem which is with my staff.
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Replies (2)kK
kallie K's updateReviewer Update
04 May 2016, 13:37Glocell has sent me an termination form after the last email logged last night
kK
kallie K's update04 May 2016, 13:37
Reviewer Update
Glocell has sent me an termination form after the last email logged last night
Glocell's replyOfficial
17 May 2016, 11:50Dear Kallie,
We are really sorry for the way you feel. We have forwarded your details to our support team who will assist you with your query. We sincerely apologise once again for the inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,
Glocell's reply17 May 2016, 11:50
Official
Dear Kallie,
We are really sorry for the way you feel. We have forwarded your details to our support team who will assist you with your query. We sincerely apologise once again for the inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,