LP
Laila P
1 reviews | Active since Oct 2013
20 May 2016, 17:10
Complete **** service!
<p>They suspended my phone after taking the contract over from Autopage.</p> <p> </p> <p>Called their stupid bank center 3 times. For through the first time when the answered the call after 15 minutes, only to be told I have a limit of R100 which I don't. I asked for details and they cut the can. Camera twice thereafter. 2nd time the call dropped after holding for someone to answer after 20 minutes.</p> <p> </p> <p>Called the 3rd time, held on for 30 minutes for an operator. But to no avail! This company is ****!</p> <p> </p> <p>They don't even have a number that you can call from a land line.</p>
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Glocell's replyOfficial
17 Jun 2016, 13:52Dear Laila,
We are really sorry for the way you and for the lack of assistance that you have received with your billing query. We have followed up with our support team on your matter and we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,
Glocell's reply17 Jun 2016, 13:52
Official
Dear Laila,
We are really sorry for the way you and for the lack of assistance that you have received with your billing query. We have followed up with our support team on your matter and we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,