AN
Alston N
1 reviews | Active since Aug 2016
31 Aug 2016, 12:26
Complete ***********
<p>Since being moved to Glocell with out my knowledge, I have not received any Invoices / Statements this after I have emailed and phoned you continuesly - Now my cell has been barred. HOW STUPID !!!!!</p> <p> </p>
Helpful (0)
Replies (3)0
Replies (3)
Glocell's replyOfficial
31 Aug 2016, 12:50Dear Alston,
We are really sorry for the experience that you have had with us so far. We have checked our systems and the line *** belongs to the account holder PETRONELLA NICHOLAS. Please can you confirm that this is the correct account that your query refers to; should it be different, please can you confirm this information to us so we can notify our support team accordingly and get your matter with us resolved. We look forward to your response and helping you to resolve your query.
The GloCell Team
Best regards,
Glocell's reply31 Aug 2016, 12:50
Official
Dear Alston,
We are really sorry for the experience that you have had with us so far. We have checked our systems and the line *** belongs to the account holder PETRONELLA NICHOLAS. Please can you confirm that this is the correct account that your query refers to; should it be different, please can you confirm this information to us so we can notify our support team accordingly and get your matter with us resolved. We look forward to your response and helping you to resolve your query.
The GloCell Team
Best regards,
AN
Alston N's updateReviewer Update
31 Aug 2016, 13:42THIS ACCOUNT HAS BEEN CHANGED TO MY NAME WHEN WE WHERE STILL WITH AUTOPAGE!!!!
P Nicholas is my mothers.
Im sick of this rubish service..... From bad to worse!!!!!
AN
Alston N's update31 Aug 2016, 13:42
Reviewer Update
THIS ACCOUNT HAS BEEN CHANGED TO MY NAME WHEN WE WHERE STILL WITH AUTOPAGE!!!!
P Nicholas is my mothers.
Im sick of this rubish service..... From bad to worse!!!!!
AN
Alston N's updateReviewer Update
31 Aug 2016, 22:09after 4 month i finally received my Statements. How ever still on wrong persons name and nor reflecting payment already made.
How *********** are you people???
Phone still barred, you would think since my conract is coming to an end soon you will try and give me little bit more than this pathetic service.
Thanks for making up my mind!!!
AN
Alston N's update31 Aug 2016, 22:09
Reviewer Update
after 4 month i finally received my Statements. How ever still on wrong persons name and nor reflecting payment already made.
How *********** are you people???
Phone still barred, you would think since my conract is coming to an end soon you will try and give me little bit more than this pathetic service.
Thanks for making up my mind!!!