Complaint

<p>Glocell did not inform me about the amount that I should pay.I was sent a message to pay but no amount was reflected.I was then informed that I owed an amount of R600 which was paid over 2 installments. A cancellation form was emailed to Glocell before the end of July.I was told that a further amount of R71 was due and another installment of R149 is due at the end of September.I was informed that the email was recieved on the 5th of August but I have proof that it was emailed at the end of July.</p>